Terms of Service

Welcome to British Heritage Fashion. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these terms. Please read them carefully.

1. General Terms

By using this website, you warrant that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into binding contracts
• You will use the website in accordance with these terms
• All information you provide is accurate and complete
• You will not use the website for any unlawful purpose

2. Products and Pricing

Product Information

We strive to display our products as accurately as possible. However:

• Colors may vary slightly due to screen settings
• Product descriptions are provided for general information
• We reserve the right to modify product specifications
• Product availability is subject to change without notice

Pricing

All prices are:

• Listed in British Pounds (GBP) unless otherwise stated
• Inclusive of VAT where applicable
• Subject to change without notice
• Confirmed at the time of order placement

3. Orders and Payment

Order Process

When you place an order:

• You make an offer to purchase the products
• We send an order confirmation email (not acceptance)
• We accept your order when we dispatch the products
• A contract is formed upon dispatch

Payment

Payment terms:

• Payment is required at the time of order
• We accept major credit/debit cards and PayPal
• All transactions are processed securely
• We do not store your complete card details

Order Cancellation

We reserve the right to cancel orders in cases of:

• Product unavailability
• Pricing or product description errors
• Suspected fraudulent activity
• Failure to meet our terms and conditions

4. Shipping and Delivery

Delivery terms:

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery
• You must provide accurate delivery information
• We are not liable for delays caused by carriers or customs
• Signature may be required for delivery

For detailed shipping information, please see our Shipping Policy.

5. Returns and Refunds

Return conditions:

• You have 30 days from delivery to return items
• Items must be unworn, unwashed, and in original condition
• All tags and packaging must be intact
• Certain items are non-returnable (see Returns Policy)
• Refunds are processed within 5-7 business days of receipt

For complete return information, please see our Returns Policy.

6. Intellectual Property

All content on this website, including:

• Text, graphics, logos, and images
• Product designs and descriptions
• Software and code
• Trademarks and brand names

is the property of British Heritage Fashion or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Transmit viruses or malicious code
• Collect user information without consent
• Impersonate any person or entity
• Post false or misleading information
• Violate any applicable laws or regulations

8. Limitation of Liability

To the fullest extent permitted by law:

• We provide the website and products "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the product
• We are not responsible for third-party websites or services

9. Indemnification

You agree to indemnify and hold harmless British Heritage Fashion, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.

10. Dispute Resolution

In the event of a dispute:

• We encourage you to contact us first to resolve the issue
• These terms are governed by the laws of England and Wales
• Courts of England and Wales have exclusive jurisdiction
• You may have additional consumer rights under local law

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: